Frequently asked questions.

Answers for school leaders, parents, IT administrators, and students.

For school leaders

Do students have to give up their phones?

No. Zonifyr manages device access through software policy, not physical collection. Students keep their phones throughout the school day. Restrictions apply based on where the device is and what schedule is active.

How does Zone → Schedule → Policy work?

A Zone is a geographic campus boundary. A Schedule defines when a rule applies (class periods, lunch, testing). A Policy defines what the device may do during that Zone + Schedule combination. Together they let different moments in the school day have different device rules — automatically.

What happens during lunch?

If your school configures a lunch schedule window, the policy associated with that window becomes active. Students on campus during lunch can have different access than during class periods — all without any manual intervention from staff.

Can different schools in a district have different settings?

Yes. Each school operates as its own environment in Zonifyr with its own zones, schedules, and policies. District-level oversight roles can be configured where applicable.

Can teachers change policies themselves?

Policy changes are made by designated administrators in the admin portal. Teacher-level overrides depend on the role configuration your school sets up.

How is Zonifyr different from physical pouches or lockers?

Physical systems require collection and return workflows and remove device access entirely. Zonifyr is a software-managed alternative: policies activate and deactivate based on campus context, students keep their devices, and emergency access is simpler to configure.

How does a school start a pilot?

Contact us at schools@zonifyr.com or use the Contact page. We schedule a discovery conversation to learn your setup and determine whether a pilot is a good fit.

For parents

What does Zonifyr know about my child's device?

Zonifyr collects device identity and policy-activation events for enrolled managed devices. It does not collect message content, call content, browsing history from personally owned devices, or personal communication data.

Does Zonifyr track my child's location all day?

Zonifyr does not store continuous GPS location history. Zone check-ins record when a policy activates or deactivates — not a continuous location trail.

What happens if there is an emergency at school?

Zonifyr is designed with emergency access in mind. Schools can configure policies around the communication functions they want to preserve. Exact capabilities depend on device platform and deployment configuration. Ask your school administrator for your school's specific policy.

What is Zonifyr Family?

Zonifyr Family is a companion product in development that is designed to extend device boundaries into the home after school hours — with schedules for homework, dinner, and bedtime. It is not yet generally available. See the Zonifyr Family page for details.

Can my child still call or text me during school?

This depends on the policy your school has configured. Ask your school administrator for the specific policy that applies to your child's grade or program.

For IT administrators

Does Zonifyr work on Android and iPhone?

Zonifyr is designed for both platforms. Specific capabilities depend on device ownership model, enrollment type, and platform. Apple MDM vendor status is approved. Android Enterprise integration is in development. See the Technology page for full platform details.

What happens if the device is offline?

Offline behavior depends on device type and configuration. This is reviewed during pilot setup and varies by deployment.

How is Zonifyr different from Jamf, Intune, Mosyle, or other MDM platforms?

Traditional MDM platforms handle enrollment, app deployment, and compliance as static configurations. Zonifyr's focus is context-aware policy: device behavior changes based on where the device is and what the schedule says. It can complement an existing MDM rather than replace it.

Can Zonifyr manage personally owned student phones?

Zonifyr Managed applies only to legitimately enrolled institutional devices. It is not designed to manage personally owned student phones without appropriate enrollment, consent, and platform authorization. Personal-device participation is handled by the parent-controlled Zonifyr Family architecture.

What does Zonifyr collect and store?

Zonifyr collects device enrollment and identity data, zone check-in and policy-activation events, administrative audit events, and policy configuration history. It does not collect message content, browsing history from personal devices, or continuous GPS location. See the Security page and Privacy Policy for full details.

How are tenant boundaries enforced?

Each school or district operates in an isolated tenant environment. Administrative users in one school cannot view or modify data belonging to another school.

For students

Does Zonifyr read my messages or track what I do on my phone?

No. Zonifyr does not collect message content, browsing history, or app usage data from personally owned phones. It manages what access is available based on your location and your school's schedule — nothing more.

Can I still call home if there is an emergency?

Schools configure their policies to preserve access to emergency communication. Ask your school administrator what is permitted under your school's policy.

What happens when I leave campus?

When your device exits the defined school zone, school-period policies are no longer active. Your school context ends when you leave campus.

Why does my phone behave differently at different times of day?

Your school has set up different policies for different periods — class time may be more restricted than lunch, for example. Zonifyr applies the right policy for the moment automatically based on your school's schedule.

Have a question we didn't answer?

Our team is happy to help — usually within one business day.

Contact Us

or email hello@zonifyr.com